Who We Are
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At Signal Operations Inc., our mission is to create a sustainable business that helps business owners simply grow their organizations while becoming better businesses.
We envision a world where small businesses are well-rounded and provide a better workplace for their team, a better experience for their clients, and a higher standard of business locally and globally.
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To create a better world for present and future generations by integrating environmentally responsible and people-first practices into business operations and day-to-day work culture.
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Driven by our commitment to environmental stewardship, we leverage cutting-edge cloud technology to minimize our ecological footprint while maximizing accessibility and convenience for our clients. Our mission is not only to streamline financial processes but also to contribute positively to the preservation of our planet.
By championing diversity, inclusion, and sustainability, we aspire to set a new standard in the industry—one that celebrates differences, fosters collaboration and empowers businesses to flourish ethically and responsibly. Together, we're not just balancing books; we're building a brighter, more equitable future for all.
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Integrity, authenticity, curiosity, and trust shape the way we work. These aren't just words; they’re the foundation of everything we build.
Our values, when used as an acronym, spell “I ACT”, as we are rooted in action, whether for our clients, ourselves, or our communities.
About Signal Operations and CEO, Erika Dowell
Signal Operations was created to work with businesses to streamline their bookkeeping, accounting, and payroll processes and interpret the “signals” along the way; where to save money, what areas are growing - and which are not.
Signal Operations serves a variety of clients, ranging from tech-start-ups to health and wellness clinics, and fast-service restaurants - working with other creative industries is what we do best!
Entrepreneur, Bookkeeper, Accountant, and Signal Operations CEO Erika Dowell brings a decade of experience in bookkeeping and business operations: everything from basic bookkeeping and payroll to full-cycle accounting and business coaching.
With a growth mindset & passion for supporting small businesses through their growth cycles - Erika brings cloud-based bookkeeping & accounting to the next level.
Based in Ontario, she prides herself on conquering finances in all time zones, offering services to businesses Canada-wide.
She is also a Xero Gold Partner and Eastern Canada Regional Xero Ambassador. As an Ambassador, she works directly with Xero’s team on internal needs.
